Terms of Use

Effective Date: April 2025

Welcome to GenetDx. By using this website, portal, or any GenetDx service (“Services”), you agree to the following Terms of Use.


1. Medical Disclaimer

All information on this site is for educational and informational purposes only. It is not a substitute for professional medical advice, diagnosis, or treatment. Always consult your healthcare provider for medical guidance.


2. Authorized Use

You agree to use this website only for lawful purposes. Access to the GenetDx Provider Portal is restricted to authorized healthcare professionals and registered users. Unauthorized access or interference is strictly prohibited.


3. Intellectual Property

All content—text, graphics, logos, and laboratory materials—is owned or licensed by GenetDx and protected under U.S. and international copyright law. You may not reproduce, distribute, or modify any material without prior written consent.


4. Privacy and Security

Your use of this site is governed by our Privacy & Security Policy. By using our Services, you consent to data handling as described there.


5. Limitation of Liability

GenetDx strives for accuracy and reliability but does not guarantee error-free operation. To the fullest extent permitted by law, GenetDx is not liable for any damages resulting from your use of this site or its content.


6. External Links

Our website may contain links to third-party sites for convenience. GenetDx is not responsible for the content or privacy policies of external websites.


7. Governing Law

These Terms are governed by the laws of the State of Florida, USA.


8. Contact

Legal Department — GenetDx
747 SW 2nd Avenue, Suite 227, Gainesville, FL 32601, USA
Email: legal@genetdx.com